Robotic process automation is being used in small-to-medium-sized healthcare professions and global financial services corporations. It necessarily deals with a lot of confidential business data. RPA's software robots process information from numerous company databases and log into different accounts using supplied credentials to automate daily business tasks like transferring files, processing orders, and conducting payroll. In this approach, the automation platform has access to a company's employees, customers, and vendors' information (inventory lists, passwords, and so on).
Robotic process automation credentials are commonly exchanged to reuse them. Because these accounts and credentials are left unmodified and unsecured, a cyber attacker can grab them, use them to escalate privileges, and move quickly to get access to critical systems, applications, and data. Administrators, on the other hand, can extract credentials from vulnerable sites because many businesses that use robotic process automation have many bots in production at any given moment, the risk is very significant.
RPA Security Checklist
Using this checklist to ensure the security of your Robotic process automation system should be beneficial:
For bot access, always use a secure authentication mechanism.
Create a central password vault to store the credentials of all bots in your organisation and make sure it's encrypted.
Each bot requires its own set of login credentials.
After removing a bot from production, do not leave any sensitive credentials on it.
Use two-factor authentication (two-factor authentication) for administrative accounts to offer an extra degree of security to your RPA system.
Limit sensitive information access to only those who require it, and review user permissions regularly to ensure that they still have the necessary access.
Use multifactor authentication to limit access to the RPA system to lawful users who have authentications (2FA).
The financial industry is under great pressure to cut costs and provide enhanced services to the customer while maintaining their competitive edge. Click to explore about, RPA for Financial Services
Robotic Process Automation Security Best Practices
The Best Practices of RPA Security are listed below:
Security framework for RPA
It's essential to regulate RPA's security issues with a set of specialised controls. As part of an Robotic process automation governance structure, regular risk analyses and audits of RPA processing activities are necessary. Employees on the responsibility of the RPA must be clear about their security responsibilities, which include managing access to the Robotic process automation environment, logging and monitoring its operations, and so on. There should be defined duties for conducting regular assessments of the RPA's information security compliance and a security requirement checklist for the Robotic process automation technologies in place.
Avoid using hard-coded access rights
All hard-coded access permissions in robot scripts must be replaced with API calls, with each request linking directly to the necessary access rights stored in a central repository. This adds another layer of protection, making an attack less likely.
Use the 'least privilege' principle
The 'least privilege' approach dictates that the robot's access to other apps and databases be limited to what is necessary to execute tasks. Damage in the case of an attack is minimized by restricting the number of apps or databases to which software robots have access. This is especially critical in the event of a cyber-attack to prevent hackers from running numerous apps on a client machine and to grant local administrator rights to install spyware and other malware.
Log's integrity should be maintained
If RPA security fails, your logs need to be examined and reviewed by your IT and security teams. Robotic process automation logging are typically saved to a separate system by organisations and companies to protect their safety and forensic integrity.
The RPA tools give the complete log file generated by the system, which is log-free of incoherent data that could mislead the investigation, and as an IT or Security team member, this thing should be ensured.
Securely enable RPA development
The development of Robotic systems is a continuous process. It cannot be a one-time event and must evolve to address weaknesses and threats. Usually, the Robotic Process Automation scripts are completed at the priority to complete the deployment at an increased pace, due to which the security is postponed.
An active conversation should be done between the Security Team and The RPA team. All the risk strategy includes both Robotic Process Automation implementation and individual scripts. Specific attention should be given to the business logic flaws, and the scripts' review and testing should be done correctly.
Any information about a company's business and operations that is not available to the public and has commercial worth is confidential. The unauthorised revelation of a company's financial information, marketing plans, planned initiatives, or other private materials could be harmful.
Limitations in the system
Security issues in an information system led to cyber attacks to perform incorrect operations and have unauthorised access.
When a staff member behaves irresponsibly by visiting a hazardous website, one of the ways vulnerabilities can appear is. The webpage in this situation is a threat resource that causes a vulnerability. A few common examples are mentioned below:
Data encryption isn't present
Injection of SQL
Authorisation is missing
Forgery and cross-site scripting
Infected software is being uploaded
Misuse of access
The word refers to any organisation's internal systems and databases, and it's almost often connected with privileged accounts or accounts that have more access to company data. Accounts belonging to IT team members (e.g., system and local administrator roles) or accounts belonging to personnel who work with sensitive data, such as finance managers, are examples.
Regarding Robotic process automation security, the hazards connected with RPA bots abusing privileged access are essentially the same as those involving human privileged access misuse. Consider the following scenario:
Attackers could leverage the privileged access granted to an RPA bot account to breach the system and steal or misuse your critical business information.
Attackers could program a bot to interrupt critical corporate activities such as client and order processing.
RPA in HR to involve automating the simplest, most repetitive administrative and clerical actions at the keystroke level. Click to explore about, RPA in Human Resources Management
RPA Security Controls
The Robotic Process Automation security controls are listed:
Prevent security problems that can lead to fraud and misuse
Security executives must limit Robotic process automation access to only what each bot requires to do the required task. For example, If a task is to extract the data from one place and paste it to another. So only read access should be given in the first place, and only write access should be given to another.
Ensure Accountability for bot actions
Each RPA robot and technique has its own identity, ensuring dedicated authentication credentials and identity naming criteria. All the credentials should be stored in a secure location. And all the privileges should be revoked, which are not required, and all the credentials must be removed from the scripts or other unsecured locations. Two-factor authentications can also be used with login authentication.
RPA scripts should be reviewed and validated regularly
RPA robots should be built and maintained constantly. Once deployed on the production, continuous monitoring of bots should be done and address the risks identified through exception reports.
To decrease security risks:
Ensure that RPA console access is protected using cyber-security best practices to protect RPA administrators' credentials and immediately suspend or terminate suspicious sessions.
Create a risk assessment system that considers the overall RPA implementation and individual scripts.
Monitor and validate RPA scripts regularly, paying close attention to business logic flaws.
The implementation of RPA should be done correctly and carefully to avoid security issues and misuse of important data. If the Robotic Process Automation bots are not appropriately monitored regularly, the bots can fail to generate correct results and errors. Proper security measures should be implemented because the bot may need to access sensitive data. Logs must be added, password vaults should be used, and a proper framework should be used for security purposes. With the help of these methods, RPA bots can be improved, the bot performance can be improved, and the business risk will be reduced.