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Automation Anywhere Solutions and Services | Complete Guide

Dr. Jagreet Kaur Gill | 14 November 2022

Automation Anywhere Solutions and Services

What is Automation Anywhere?

It is a vendor that gives RPA platform to us. Using this, we can automate complex tasks because it uses the most intelligent and intuitive RPA platform known as 'The intelligent digital workforce' for Automation. It provides a centralized deployment and control system. Its centralized control room allows managing, monitoring, and scaling bots across multiple business functions. 

Robotic Process Automation(RPA) using Automation anywhere

Before understanding Automation Anywhere, we will first know about Robotic Process Automation. RPA is a technology that enables us to create software robots that can automate the rule-based, repetitive task by mimicking human actions. We have various tools to carry out RPA. The top three RPA tools are Automation Anywhere, UiPath, and Blue Prism.
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What is the architecture of Automation Anywhere?

It has distributed architecture. It consists of three components:
  • Control Room
  • Bot Creator
  • Bot Runner
Bot Creator and Bot runner are connected to the central management system Control room.

Bot Creator

Bot creator uses the desktop application. They create bots. Bot creators can upload and download bots to the control room.

Control room

It is a web-based control room that allows multisided infrastructure administration and monitoring. It handles the entire execution. It is an essential part of its architecture of it. The control room is responsible for managing users and the bot. So it is easy to maintain the code of bots from one place. The dashboard here allows us to analyze the success and failure of bots. The control room is responsible for license management. Bot Runner

Bot Runner

A bot runner is a software machine that runs a bot. Bot runner runs the bot that the bot creator creates. We can have multiple bots running in parallel.
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What are the features of Automation Anywhere?

The best features are highlighted below:


It is flexible. It means we don't need to make changes to our previous application. 


It supports Kerberos and NTLM-based authentication. Also, it supports comprehensive and non-repudiable authentication. Additionally uses secure recording for sensitive information. It helps credential vault with an RBAC-based locker and security management system. 


Software bots are easy to build. It takes days to be ready. Additionally, it is scalable; Also, offers script-less Automation. It provides 500+ available-to-download bots. 


All the process is transparent. It means the process can manage and monitored from a centralized control room. 

Augmented RPA

It provides combined RPA + AI + Analytics. This property makes this platform complete to deliver an enterprise digital workforce.

What are the various types of Bots?

There are three types of bots:
  • Task bot
  • Meta bot
  • IQ bot

Task Bot

Task bot automates rule-based and repetitive tasks that rely on structured data. We can create task bots using the solution accelerator available in bot creator. Task bot is easy to build and more resilient to change. It reduces cost, improves efficiency, increases capacity, decreases errors, and increases productivity. 

Meta Bot

These are legal, like building blocks, highly resilient, and usable for automating target applications. It accelerates the deployment of the digital workforce by providing scalability and extensibility to the RPA platform. They are available in the command library Enterprise. Users can create new meta bots and leverage existing ones using meta bot designer. Meta bot is app resilient. It means minimum edits are required to update bots, and those changes automatically apply to any task utilizing that path. Meta bot helps to get high ROI, scale effectively and accelerate companywide automation vision.

IQ Bot

Next-generation intelligence bots allow developers to add cognitive capabilities to processes. IQ Bots with vision skills are the first step of cognitive RPA. It uses the cognitive ability to extract data from semi-structured and unstructured data. With every human validation, it learns and grows smarter. Users can use the latest AI technologies, such as Natural Language Processing, computer vision, Machine learning, and fuzzy logic, to process unstructured data without data scientists.
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What are the vital components of Automation anywhere?

The vital components are listed below:

Bot Insight

It is a powerful analytic ability embedded in it. It analyzes real-time data. It is a platform that provides interactive, real-time, and intelligent insight. We use bot insight to analyze bot performance. It gives us graphs and statistics by which we can analyze data that can help us to improve business value. It converts data captured by deployed bots into insight using auto-generated and customizable dashboards. Using insight, we can predict and solve business problems.
Bot Insight provides two types of Analytics:
  • Business Analytics
  • Operational Analytics

Business Analytics

This complete turnkey RPA analytic solution requires no integration with other tools. Everything is built-in and ready right out of the box. This enables quantifying the business value added by bots for business executives. This provides information about the transactional analysis of logged data of tagged variables. For this, first, we have to execute the bot. 

Operational Analytics

  • Operational Analytics track the bot's activity. Operation managers and practitioners can continuously monitor their digital workforce's efficiency and effectiveness. It helps to track the activity of the bot.
  • It tells about the bot that uses the most system resources.
  • A bot that is scheduled to run
  • Bots that are failed.
  • It tells the percentage of bots in progress, paused, unknown and complete execution.

Bot Store

Bot store in Automation Anywhere is an online marketplace that provides RPA bots. These bots can run on the Enterprise platform. We need to find the bot we need, and then we can simply download it and plug it into our process. It provides us with a bot for every type of business automation. Thus, this can lower our development cost and accelerate development.

Bot Farm

Bot Farm is a platform of it for bots on demand. It delivers on-demand RPA with elasticity, scalability, and resilience by deploying bots anytime, anywhere; with a single click, it scales the capacity of the digital workforce. Here we can give bots on a rental basis.
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Automation Anywhere services


IT audit will examine your company's infrastructure and tactics to decide if Automation Anywhere improvement and integration are feasible. It creates a roadmap, PoC, and governance layout that will help you make an excellent choice in your business.

 Managed Services

Manipulate the whole RPA setup and associated IT offerings to assist customers with the on-call for the availability of Automation Anywhere licensed developers. This allows for incremental performance and personal adoption so your agency can run as efficiently as possible.

 Development & Configuration

Development and scale-up of RPA Automation Anywhere bot to obtain enterprise goals – together with technique standardization/triggers, security, and governance.

Support and Maintenance

The team is here to help you with your bot education and optimization needs. Additionally, provide non-stop renovation offerings to assist hold your Automation Anywhere licenses as much as date, manipulate tickets, and offer helpdesk help.

Industry use-cases of Automation Anywhere.

  • Almost all industries are using this for automating processes. Such as Health Care
  • Human Resource
  • Finance and Banking
  • Manufacturing
  • Insurance
  • Telecom


Healthcare helps the organization by lowering costs and providing better access to care for patients. The organization can use RPA for reporting, insurance and claiming processes, MI processing, and storing data of patients. It improves the quality measures and efficiency of the healthcare industry.

Human Resource

It automates recruiting, screening and onboarding new hires more efficiently and quickly. Using this, they can automate sending notifications and emails to employees. 

Finance and Banking

It can automate the process with more accuracy and efficiency. It helps automate handling invoices, payable and receivable, reconciliation, tax reporting, and cash account reconciliation in finance and banks. 


This enables to increase in the speed of processes by automating backend processes that take too much time. It helps in automation processes such as handling, processing, reporting, and ERP integration. 


Insurance companies have vast data to improve claims, underwriting, and policy service. For acquiring their goals, Automation Anywhere helps them to improve their process Automation. It enhances service delivery, improves risk assessment, and reduces operating costs. 


It can use in the Telecom industry for billing, invoicing, onboarding and offboarding, handling data, and reporting. Thus by Automation, the team member can concentrate on customers rather than on backend rule-based, repetitive tasks.

What are the features of Automation Anywhere?

  • Auto Calibration technology of it can change quickly accordingly to changes. It enables the bot to sense and automatically adjust to apply changes immediately.
  • AI technology helps bots perform tasks like humans in the real world.
  • It is the only enterprise-grade RPA platform with analytic and cognitive capability. To automate the end-to-end process, its cognitive part act on semi-structured data.
  • It has incorporated ML techniques such as feature extraction and classification algorithms to extract data and make bots more reliable.
  • It has a centralized web-based control room to control the bot from anywhere, anytime.
  • The control room can queue, launch, manage, orchestrate and maintain automated bots across any desktop and cloud infrastructure.
  • It has private/public critical infrastructure combined with AES encryption to secure bots and credentials.
  • It provides multiple layers of security during bot execution using stealth and keyboard disable features to ensure excellent enterprise control.

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  • At the end of this blog, after talking about its feature and use cases, we can say that  Automation Anywhere is a powerful RPA tool for Automation. It can perform complex and complicated tasks. Increasing the speed of processes can save time and cost. Due to its cognitive ability, it handles unstructured and semi-structured data. Large numbers of industries are adopting it due to its unique features. It has a vast future scope using AI technologies such as fuzzy logic, NLP, and Machine learning.
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