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Data Science

The Best RPA Tools for Optimizing Business Processes

Dr. Jagreet Kaur Gill | 03 December 2024

The Best RPA Tools for Optimizing Business Processes
16:49
XenonStack Top 3 RPA Tools

Overview of Robotic Process Automation Tools

Robotic Process Automation (RPA) is revolutionizing the way businesses operate by automating repetitive tasks traditionally performed by humans. By employing software robots, or "bots," RPA enhances productivity, reduces operational costs, and improves accuracy across various processes. This technology is not only user-friendly but also integrates seamlessly with existing systems, allowing organizations to streamline workflows without extensive modifications. As industries increasingly adopt RPA, understanding its tools and applications becomes essential for driving digital transformation and achieving operational excellence.

Exploring the World of RPA Tools

Humans are again entering into a new era of automation, which is transforming our daily repetitive tasks. Just like chatbots and AI, RPA enables a higher efficiency in human actions. With these tools, we get a virtual team member who can perform repetitive activity faster and more cost-effectively than humans.

The technology about business process automation where repetitive human mundane tasks are automated. Source: Best Practices

Three Best Robotics Process Automation Tools

  1. Automation Anywhere

  2. Blue Prism

  3. UiPath

In-Depth Look at Automation Anywhere

Automation Anywhere is one of the best and most powerful RPA Tools that changes the way an enterprise operates. This tool combines it with elements like Natural language understanding and reading any unstructured data.

Architecture of Automation Anywhere

Automation Anywhere has three components:

  • Control Room: The Control Room serves as the central server where users can manage and monitor bots.

  • Bot Creator: The Bot Creator is a desktop-based interface where developers can design and develop automation workflows. The developer licenses are checked in the control room, and the bot's code is stored there. Different developers create tasks or corresponding bots. These bots can be merged and executed once.

  • Bot Runner: We need the license to run the bots. The Bot runner is the machine where the bots run. We can also run multiple bots at the same time, which makes it one of the best Tools.

Automation Anywhere RPA Architecture

Fig 1: Sample Automation Architecture for Automation Anywhere

Advantages of Automation Anywhere

  1. Quick Task Automation: Automates complex tasks rapidly, improving business efficiency.

  2. Task Distribution: Distributes tasks across multiple systems, enabling unattended RPA and hybrid RPA.

  3. Scriptless Automation: Records keyboard clicks and mouse movements to easily create bots.

  4. Error Reduction: Minimizes human error in data extraction and manual data entry.

  5. Reduced Work Hours: Reduces team member work hours, driving cost savings and productivity.

  6. Cost and Time Savings: Saves labor, energy, and time while increasing work accuracy.

  7. Improved Manufacturing: Ensures consistent product quality with automated manufacturing cells.

  8. 24/7 Operation: Provides continuous, round-the-clock productivity with bots.

  9. Adaptability: Quickly learns and adapts to new processes with AI and machine learning.

  10. Easy Product Transitions: Allows switching to different products without rebuilding production lines.

Automation Anywhere provides a centralized deployment and control system for managing, monitoring, and scaling bots across business functions. Source: Automation Anywhere Solutions and Services

Best Applications of Automation Anywhere

  • Travel Business

  • Finance sector

  • Social platforms

  • Energy sector

Organizations Currently Using Automation Anywhere

  • PNC: Banking

  • Kaiser Permanente: Insurance & Managed Care

  • Guidehouse: Management & Business Consulting

  • Travellers: Insurance

  • Amgen: Pharmaceuticals

Discovering the Features of UiPath

UiPath is one of the leading Robotic Process Automation (RPA) tools designed for business process automation. It is a Windows desktop tool that helps automate repetitive tasks, reduces manual effort, and provides scalability. UiPath uses flowcharts, sequences, and frameworks to design automation workflows that meet the unique needs of businesses.

Architecture of UiPath

This RPA Tool consists of three product suites:

  1. Uipath Studio: This is where users design automation workflows using pre-built activities. Whether simple or complex tasks, UiPath Studio helps automate processes according to client requirements, utilizing scriptless automation and drag-and-drop functionality.

  2. UiPath Robot: The UiPath Robot executes the workflows created in UiPath Studio. These bots can run autonomously in unattended RPA mode or with user interaction in attended RPA mode, ensuring seamless execution of automation tasks.

  3. UiPath Orchestrator: The Orchestrator of Uipath is used to publish the projects or to execute the automation workflows to make sure that the automation works on different systems simultaneously.

uipath automatic process automatic architecture

Fig 2: UiPath Automation Architecture

The components of UiPath Studio are:

  • The Ribbon: The Ribbon provides quick access to various commands and functionalities, streamlining the process of creating and managing automation workflows in UiPath Studio.

  • The Universal Search Bar: The Universal Search Bar allows users to quickly find activities, variables, and workflows, improving navigation and efficiency in business process automation.

  • The Activities Panel: This panel displays a wide range of pre-built activities, enabling users to drag and drop components to automate tasks without needing deep coding knowledge. It supports scriptless automation.

  • The Library Panel: The Library Panel houses reusable custom activities and components, promoting modular automation and ensuring scalability in RPA solutions.

  • The Project Panel: The Project Panel provides a hierarchical view of the entire automation project, allowing users to manage and organize workflows efficiently.

Advantages of UiPath

  1. Cloud and Virtual Hosting: UiPath can be hosted in cloud-based RPA solutions or virtual environments, providing flexible deployment options.

  2. Centralized Control: Allows users to manage and monitor all robots simultaneously through a centralized repository, enhancing workflow automation.

  3. Auto-Login Feature: UiPath offers an auto-login feature to run bots, streamlining the automation of repetitive tasks.

  4. Desktop Application Automation: Unlike many other RPA tools, UiPath excels in automating desktop applications, making it versatile for various use cases.

  5. Comprehensive Automation Support: Works seamlessly with desktop automation, remote applications, data handling, and scraping techniques.

  6. Faster Automation Creation: UiPath includes recorders for desktop apps, Citrix environments, and terminal emulators, making the automation process faster and more efficient.

UiPath automate all the mundane back-office functions which occupy a large portion of the worker’s daily routine and also makes it error-free. Source: UiPath – UseCases, Benefits, and Features

Best Applications of UiPath

  • Finance and Banking

  • Healthcare

  • BPO

  • Insurance

  • Manufacturing

  • Telecom

  • Retail and CPG

  • Public Sector

Companies Currently Using UiPath

  • RPA Health Sciences: Medical Testing & Clinical Laboratories

  • Guidehouse: Management & Business Consulting

  • Wells Fargo: Banking

  • MTB: Banking

  • Kaiser Permanente: Insurance & Managed Care

  • Cargill: Food, Beverages & Tobacco

Understanding the Capabilities of Blue Prism

Blue Prism is a UK-based leader in Robotic Process Automation (RPA) that provides tools for automating clerical back-office processes. It works like a human operator, streamlining repetitive tasks to improve business process automation and increase accuracy. Blue Prism pioneered RPA and enables businesses to become more agile and cost-effective by automating manual tasks, resulting in the creation of a "digital workforce." It uses a flowchart interface with drag-and-drop functionality to automate processes step by step.

Architecture of Blue Prism

Blue Prism has two components :

  • Process Studio: This is where the main processes are created, similar to a flowchart. It allows users to define control loops, variables, object calls, and business logic. A process in Blue Prism mimics human behavior, using the robot's logic to execute tasks.

  • Object Studio: This component creates visual business objects that interact with external applications. It provides a "stage" where objects are designed to perform specific tasks and integrate with other systems. Although Object Studio doesn't have a main page, it features two default pages organized in groups, not in a hierarchy.

Robotics Process Automation tools

Fig 3: Blue Prism Automation Process Architecture

Advantages of Blue Prism

  1. No Technical Knowledge Required: Blue Prism allows businesses to implement Robotic Process Automation (RPA) without the need for deep technical expertise, making it accessible to a broader range of users.

  2. Quick Implementation: The platform enables rapid deployment and automation, speeding up the automation of business processes.

  3. Robust Analytics Suite: Blue Prism offers a feature-rich analytics suite that provides valuable insights for better decision-making and process optimization.

  4. End-to-End Business Process Automation: The tool enables the creation of efficient, end-to-end business procedures, driving productivity and cost savings.

  5. Improved Control Room: The enhanced control room provides real-time feedback on the robot's status, ensuring better monitoring and management of bots.

  6. Simplifies and Integrates Technology: Blue Prism helps employees by simplifying, integrating, and automating technology and processes, reducing the manual effort required for repetitive tasks.

  7. Banking and Finance Automation: It is particularly effective in automating the processes of banks and finance, optimizing tasks like data entry, reporting, and compliance.

  8. Backend Automation: Blue Prism automates backend tasks, allowing team members to handle the same data consistently and efficiently from morning to evening.

  9. Versatile Interface Compatibility: Blue Prism works with a wide range of interfaces, including browser-based, Windows, mainframe applications via terminals, and Java interfaces, making it adaptable for various business environments.

Blue Prism’s connected-RPA offering provides enterprises with an intelligent digital workforce capable of self-learning & continuous improvement. Source: Blue Prism Robotic Process Automation

Applications of Blue Prism

  • Public Sector - citizen-centric platforms

  • Finance sector

  • Communications and media

  • Industrial manufacturing

  • Health and Life sciences

  • Education sector

Companies Currently Using Blue Prism

  • Prism
  • Cognizant
  • Accenture
  • Capgemini
  • Deloitte
  • Genpact
  • IBM
  • TCS
  • Tech Mahindra
Java vs Kotlin
Streamlining complex tasks and automating everyday monotonous tasks to improve business efficiency. Robotic Process Automation Services

Comprehensive Overview of RPA Tools

Leapwork

Leapwork is a visual object-oriented tool ideal for testing. It is an all-in-one platform that allows codeless automation of tests and processes. It efficiently automates manual testing across the web, desktop, and Citrix. It also allows cross-browser and Test-Driven Testing. If the software test needs to be repeated, Leapwork can automate that test. It provides a 14-day free trial with all functionality.

Zaptest

Zaptest is a full-stack, cross-platform Enterprise software test automation and Robotic Process Automation tool designed to eliminate repetitive tasks in workflows. The software works with any GUI or API. No coding knowledge is required to run automation on different platforms simultaneously. It increases productivity and efficiency and reduces costs.

Features:

  1. High ROI: The Zaptest software test automation tool helps you achieve 10 X ROI by saving your time and money in the testing process.

  2. 1Script Implementation: IT allows the testing across the different platforms without modifying the code for each platform.

  3. Parallel Execution: Simultaneously, it can run multiple scripts on different platforms.

  4. Unlimited License: One investment in Zaptest’s Robotic Process Automation services & tools provides you with unlimited licenses across the entire organization.

  5. Cross-Platform: The Zaptest tool runs scripts on any platform, such as Linux, Windows, macOS, IOS, Android, and many more, without any adjustment.

  6. One-click document conversion: It creates automation test documentation with one click and converts a script into an HTML, CSV, or XML document.

Comparing Different RPA Solutions Effectively

UiPath

Automation Anywhere

Blue Prism

Uipath offers a user-friendly dashboard

Automation Anywhere is user-friendly and script-based

Blue prism is easier than automation anywhere and is visual-designer based

Uipath doesn't require any programming language knowledge.

Automation Anywhere does require a little knowledge of coding to use the activities.

It needs a basis of programming to manage the business objects

It has mobile and browser accessibility

Automation Anywhere can be accessed through apps.

It can be accessed through apps

It works on front-office and back-office both.

Automation Anywhere works in both the front office and back office.

Blue Prism works on Back-office operations.

Frequent crashes in medium projects

Large-scale robot deployment.

High speed of execution

Good in Citrix environment designed for BPO automation

Rational accuracy across mediums.

Web, desktop, and Citrix automation

Low cognitive capability

Medium cognitive capability

Low cognitive capability

Base technologies are Microsoft SharePoint, Kibana

Based on Microsoft's technology

Base technology is C#

Importance of RPA Testing in Software Development

Testing is a core component of the software development lifecycle (SDLC). With UiPath Studio, developers can efficiently test their automation workflows before deployment. By automating the testing process, RPA helps reduce errors, improve accuracy, and speed up the testing process. UiPath makes it easier to run tests on individual workflows, ensuring that the automation works correctly before it’s deployed to production.

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Benefits of Robotics Process Automation Testing

  1. Reduced Time: RPA testing runs test cases in parallel, significantly speeding up the testing process and reducing time to market.

  2. Reduced Error: Automated testing helps detect bugs and errors more accurately, reducing human mistakes and improving product stability.

  3. Increased Productivity: RPA testing boosts productivity by automating repetitive tasks and improving performance, quality, and response time.

  4. Increase Efficiency: Automated tests run 24/7, reducing processing costs and increasing overall efficiency by eliminating manual effort.

  5. Provide Accuracy: RPA tools ensure higher accuracy in User Acceptance Testing (UAT), delivering reliable, defect-free products.

introduction-icon  Common Myths About RPA Testing 
  • RPA is Similar to Test Automation
    While both RPA and test automation involve automation, they have different scopes. Test automation focuses solely on testing software, whereas Robotic Process Automation can automate entire business processes.
  • Test Automation Can Only Be Applied to Products
    Unlike RPA, which can be applied to any business process, test automation is specifically designed for testing software products.
  • Testing Tools Like Selenium Can Be Used as RPA Tools
    Selenium and similar testing tools cannot be used as RPA tools because they are designed only for software testing. RPA tools like UiPath, Automation Anywhere, or Blue Prism are much more versatile.
  • RPA Causes Job Loss
    While RPA may replace some manual jobs, it also creates high-value roles and enhances human productivity. By automating repetitive tasks, employees can focus on more strategic work, leading to greater business efficiency.

Conclusion: Key Insights and Takeaways

Companies implementing Robotic Process Automation (RPA) focus on enhancing productivity, not replacing employees. The goal is to free workers from repetitive tasks, enabling them to focus on more creative and strategic roles. However, improper implementation of RPA can lead to project failure. Ensuring correct deployment and integration is key to maximizing the benefits of automation and driving long-term success.

Next Steps for RPA Implementation

Connect with our experts to discover how to implement Robotic Process Automation (RPA) tools in your organization. Learn how industries and departments utilize RPA to automate routine tasks and workflows, improving operational efficiency. Leverage RPA tools to optimize IT support and business operations, driving enhanced responsiveness and decision-making across your enterprise.

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Table of Contents

dr-jagreet-gill

Dr. Jagreet Kaur Gill

Chief Research Officer and Head of AI and Quantum

Dr. Jagreet Kaur Gill specializing in Generative AI for synthetic data, Conversational AI, and Intelligent Document Processing. With a focus on responsible AI frameworks, compliance, and data governance, she drives innovation and transparency in AI implementation

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