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Enterprise AI

Responsible AI for Social Empowerment | Ultimate Guide

Dr. Jagreet Kaur Gill | 06 December 2024

responsible-ai-in-social-empowerment

​ Introduction to Responsible AI

Technology has advanced significantly this century. Over the past few decades, technology has advanced rapidly, transforming how people live, think, and work. When we talk of technology today, the focus is mainly on artificial intelligence. AI is receiving significant investment and attention from governments and organizations worldwide. The epidemic has caused the globe to concentrate on innovative AI-based solutions for several issues.

Artificial intelligence can do anything; its distinguishing feature is that the system's decisions are made with little to no human input. Organizations must develop a clear strategy for employing AI because this might result in various possible problems. A governance system called "Responsible AI" aims to do just that.  

  • The framework can include details on what data can be collected and utilized, how models should be evaluated, and the best ways to deploy and monitor models.  

  • The framework can specify who is responsible for any unfavourable effects of AI.

  • Companies will have different frameworks. Some will outline specific strategies, while others will be more ambiguous.  

  • They all aim to accomplish the same goal.  

  • To do this, AI systems that are understandable, fair, safe, and respectful of users' privacy must be developed.

Make AI responsible and support technologies while designing, developing or managing systems that learn from data. Taken From Article, Responsible AI Principles and Challenges for Businesses

What is Responsible AI?

The definition of Responsible AI differs from organization to organization. Responsible AI provides an opportunity to improve the lives of people around the globe. It can help in different domains such as healthcare, education, agriculture, disaster, and Space. It can help to build fairness, interoperability, privacy, and security in the system.  

 

The primary aim of responsible AI is to empower employees and businesses by designing, developing, and deploying AI with good intentions so that it can impact customers and society, which allows companies to engender trust and scale AI with confidence.  

Fundamental Principle of Responsible AI

Like any technology, AI has implications for people, society, and the economy. It may be misused by malicious people in the market in several ways that significantly negatively impact people and organizations, violate our privacy, lead to catastrophic errors, or sustain unethical prejudices based on protected characteristics like age, sex, or race. It is crucial to develop ethical AI principles and practices. 


So, what rules could the industry adopt to prevent this and ensure it uses AI responsibly?

Human Augmentation

When a team considers using AI to automate current manual processes, it is crucial to start by evaluating the existing requirements of the original non-automated process. This includes evaluating the likelihood of unfavourable consequences that could occur on a social, legal, or ethical level. The amount of human engagement in processes should be proportionate to the risk involved, allowing for a greater understanding of the processes and touchpoints where human intervention may be necessary.

Bias Evaluation

When discussing "bias" in AI, it's important to remember that the technology learns the best method to discriminate in favour of the "right" response. In this sense, it would be hard to eradicate prejudice from AI.

Explainability

We must also include relevant domain experts to ensure an appropriate AI model for the use case. These specialists may help teams ensure a model uses relevant performance indicators beyond basic statistical performance measurements like accuracy.

For this to be effective, it is also crucial to ensure that the relevant field experts can understand the model's predictions. However, cutting-edge deep learning techniques used by advanced AI models sometimes make it difficult to understand why a specific prediction was produced.

Reproducibility

The ability of teams to repeatedly execute an algorithm on a data point and provide the same result is known as reproducibility in AI. AI must be reproducible for a model's previous predictions to be made if it were to be rerun later.

What are the major Challenges of Artificial Intelligence?

There are several challenges that Artificial intelligence faces, some of which are discussed below:

Transparency

If AI systems are opaque and unable to articulate why or how particular results are created, this lack of transparency and explainability will risk the trust in the system.

Personal and Public Safety

Autonomous systems, such as robots and self-driving cars on public roadways, pose a risk to human safety. How can human safety be ensured?

Automation and Human Control

Artificial intelligence (AI) technologies can help people with activities and unload their workload. However, our understanding of such talents may be in danger. Verifying these systems' dependability, accuracy, and outcome will require increasingly more work, and humans will only be able to intervene. How can human control of AI systems be ensured?

Responsible AI is reaping the benefits of improved efficiency and decreased downtime while increasing customer satisfaction. Taken From Article, Responsible AI in Manufacturing Industry

Responsible AI in Social Empowerment

One of the various techniques that may be used to eliminate or increase inequality is artificial intelligence (AI). The first step in achieving the former is to prevent negative externalities through the appropriate policy approach and company practices. Therefore, the first step towards realizing the goal of AI-driven modest growth is to take a cooperative approach. The most significant challenge to developing future-oriented policy may be the information gap.

 

By supporting innovations that democratize access to new technologies and advancing research and development in AI that address the challenges of data privacy, transparency, and accountability so that it gains public confidence and encourages more significant investment, collaborative efforts are the key to accelerating technological diffusion. At every stage of developing an ecosystem for artificial intelligence, with increased diversity and stakeholder participation.  

What is the use of Responsible AI in Social Empowerment?

The use of Responsible AI in Social Empowerment is:

Medical

  • Enable healthcare professionals to predict future occurrences for patients.

  • Monitoring patients' vitals can also help in the early detection and treatment of diseases.  

  • The preclinical drug discovery and design process has been considerably sped up for biopharmaceutical companies, going from years to only a few days or months.

  • Pharmaceutical firms have utilized this intervention to find potential therapeutic therapy that might help stop the spread of COVID-19 by repurposing existing medications.

Rural Development and Agriculture

  • AI solutions are being developed to control pests, crop insurance, and water management.  

  • Using image recognition, drones, and automated intelligent irrigation system monitoring, farmers can successfully eliminate weeds, harvest healthier crops, and secure higher yields.  

  • Accurate information may be easier for farmers to acquire with voice-based solutions and robust local language support.  

  • AI-based solutions can also help form agreements with financial institutions with a significant rural presence to give farmers access to loans.

Disasters

  • To ensure that 200 million people across 2,50,000 square kilometres receive alerts and warnings 48 hours earlier about coming floods, an AI-based flood forecasting model applied in Bihar is now being expanded to encompass all of India.  

  • These notifications are distributed in nine languages and tailored to specific towns and villages using infographics and maps to enable universal accessibility.

Education

  • The Central Board of Secondary Education has included AI in the curriculum to guarantee that graduates have a fundamental knowledge of data science, machine learning, and artificial intelligence.  

  • More than 11,000 students from government schools finished the foundational course in AI as part of the "Responsible AI for Youth" initiative, which the Ministry of Electronics and Information Technology (MeitY) established in April of this year.

Artificial Intelligence applications require careful management to prevent unintentional but significant damage to society. Taken From Article, Responsible AI in Healthcare Industry

Ethical Considerations in Responsible AI

Whether AI "fits within current legal categories or whether a new category with its features and implications should evolve" is constantly being discussed. Although the use of AI in clinical settings holds great promise for enhancing healthcare, it also raises ethical concerns that we must now address. Major ethical concerns need to be resolved for AI in healthcare to realize its potential fully:

  • Informed consent to use data

  • Safety and transparency

  • Algorithmic fairness and biases

  • Data privacy

  • Bias

  • Moral and distributed responsibility

  • Safety and resilience

How Responsible AI can be used to promote Ethical Values

You can define the governance plan and set essential objectives with the help of responsible AI, resulting in solutions that will help AI and your company grow.

Minimize Unintended Bias

Include responsibility in your AI to ensure that the algorithms and underlying data are as impartial and representative as possible.

Ensure AI Transparency

Develop transparent, explainable AI that transcends processes and functions to build trust among employees and consumers.

Protect the privacy and security of data

Utilize a privacy and security-first strategy to guarantee that sensitive or private information is never exploited unethically.

What are the Best Practices for Ethical AI Development?

Best Practices for enabling Ethical AI are:

Principles and Governance

  • Establish a transparent governance framework throughout the firm.

  • Define and state a Responsible AI goal and guiding principles to inspire confidence and trust in AI technology.

Risk, Policy, and Control

  • Enhance compliance with existing rules and regulations while monitoring upcoming changes.  

  • Create policies to reduce risk, then operationalize those policies using a risk management framework that includes frequent reporting and monitoring.

Technology and Enablers

  • Create methods and tools that promote ethical, explainable, robust, traceable, and private concepts.

  • Please include them in the platforms and systems utilized for AI.

Culture and Training

  • Ensure training is provided so all employees clearly understand the concepts of responsible AI and success criteria.  
  • Empower leadership to elevate responsible AI as a crucial business objective.
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Helping Enterprises Improve efficiency and agility and identify growth opportunities with intelligence-driven solutions and real-time decision-making capabilities. Intelligence-Driven Decision Making

Final Thoughts

AI has implications for people, society, and the economy. It may be misused by malicious people in the market in several ways that significantly negatively impact people and organizations. It is essential to develop ethical AI principles and practices. AI systems that are Explainable, fair, safe, and respectful of users' privacy must be developed. By supporting innovations that democratize access to new technologies and advancing research and development in AI that address the challenges of data privacy, transparency, and accountability so that it gains public confidence and encourages more significant investment, collaborative efforts are the key to accelerating technological diffusion. 

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dr-jagreet-gill

Dr. Jagreet Gill

Chief Research Officer and Head of AI and Quantum

Dr. Jagreet Gill specializing in Generative AI for synthetic data, Conversational AI, and Intelligent Document Processing. With a focus on responsible AI frameworks, compliance, and data governance, she drives innovation and transparency in AI implementation

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