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Customer Analytics Solutions and Services

Cognitive Customer Analytics_03 illustration

Solution offerings for Enterprises to make faster and accurate analytics based decisions.

Customer Analytics Services that help Enterprises to target customers using personalized product service recommendations, predict customer behavior using predictive modeling, and 360 Degree Customer View for understanding customers. We also provide Customer Analytics Consulting Services for building Customer Segmentation Strategy, Churn Management, and Prediction.

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    Recommendation Engine

  • Cognitive Customer Analytics_05 Icon Micro Segmentation

    Customer 360 degree

  • Cognitive Customer Analytics_06 Icon Customer 360 degree

    Micro Segmentation

  • Cognitive Customer Analytics_07 Icon Churn Prediction and Management

    Churn Prediction and Management

  • Cognitive Customer Analytics_04 Icon Recommendation Engine

    Consumer Engagement

  • Cognitive Customer Analytics_05 Icon Micro Segmentation

    Behavioral Analytics

Customer Analytics Service Offerings

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Recommendation Engine

We offer solutions for Building Predictive Analytics based models for predicting the future behavior of customers using predictive customer behavior modeling techniques.

Explore Key Capabilities of Aa Modern Enterprise Data Strategy
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Customer 360 Degree

Creating a 360-degree customer view helps in Customer alignment, Drives customer Intelligence and Customer Loyalty.
Cognitive Customer Analytics_12 M Icon Micro Segmentation

Micro Segmentation

We offer Segmentation Solutions to segment customers into small groups and address individual clients on actual behaviors which further helps to engage with customers.
Cognitive Customer Analytics_13 M Icon Churn Prediction and Management

Churn Prediction and Management

Customer churn and loyalty analysis help you identify customers who are not satisfied. Initial identification of these churn drivers can help companies take proactive action and build retention approaches to improve customer loyalty.
Cognitive Customer Analytics_15 Illustration Recommendation Engine

AI in Customer Experience and Interaction

Enabling Real-time Insights delivery and understand the perspective of the business

Customer Analytics Solutions with Analytical Capabilities

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Data Visualization

Comparing Customer Experience and User Experience

People often think that both user experience and customer experience are the same. Although CX and UX are separate and unique. Both play an essential role in the overall success of a program, the reputation of your brand, and customers’ loyalty to your brand. Failures in either area lead to a lousy customer experience overall. User experience is a large part of customer experience and needs to play a significant role when considering as a customer.

10 May 2019

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