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Services / Forward deployed engineering

Forward deployed engineering for AI that ships.

Our forward deployed AI engineers join your team, sit with the people who make the decisions and put AI agents into production on your systems. They stay until those agents have earned the trust to run by themselves.

Trusted on five-year contracts by a leading Indian bank and a Dubai government entity.

deployment.log pod on site
Claims triage agent
Week 1Embed. Shadow the claims team, map systems, pick the decision.
Week 2Shadow mode. Agent decides beside the team; nothing executes.
Week 4Supervised. Agent acts; a person approves every step.
Week 8Bounded. Agent acts alone inside agreed limits; exceptions escalate.
Shadow Supervised Bounded Full
What is forward deployed engineering?

Engineers who work where the problem is, not where the vendor is.

Forward deployed engineering is a delivery model where software engineers embed inside a customer's team to build, deploy and adapt technology against that customer's real data, systems and workflows. They own the outcome in production, not a specification, and they feed what they learn back into the product.

What does a forward deployed engineer do?

Half engineer, half operator

A forward deployed engineer (FDE) works on site or alongside a customer to turn a business problem into running software. At XenonStack that means mapping decisions, connecting systems of record, building and evaluating AI agents, setting decision boundaries and staying until each agent runs safely in production.

FDEs write production code, but they also sit in the operations review, learn the exceptions nobody documented and earn the trust of the people whose work the agent changes.

01 / How it differs

Not consulting. Not staff augmentation. Ownership of the outcome.

Dimension Consulting Staff augmentation Forward deployed engineering
What you getA strategy deck and a roadmapExtra hands working your backlogAI agents running in production on your systems
Who directs the workThe consultancyYour managersA shared outcome owned jointly with your business lead
Where they sitWorkshops and steering meetingsInside your IT teamNext to the people who make the decision
PlatformNone; recommendations onlyWhatever your team already usesElixirClaw, Context OS and NexaStack, kept after we leave
Measure of successDeliverables acceptedHours billedDecisions automated within agreed boundaries
When it endsWhen the report is deliveredWhen the contract endsWhen your team runs the agents without us
02 / The FDE pod

Four roles, one team on your floor

Every engagement is staffed as a small pod that can take a decision from discovery to production without waiting on anyone else.

LEAD

Forward deployed engineer

Owns the outcome. Embeds with the business, writes production code and runs the rollout.

BUILD

AI engineer

Builds agents, tools and evaluations. Chooses models per task and policy.

CONTEXT

Data engineer

Connects systems of record and builds the context graph the agent decides from.

CONTROL

Decision architect

Writes the decision boundaries, approval rules and trace requirements with your risk owners.

03 / The first 90 days

Autonomy is earned, one stage at a time

Each stage has an exit test agreed with your business owner. The agent moves on only when its decision traces pass it.

DAYS 1–14 · SHADOW

Embed and observe

Pod on site. Decision picked, systems connected, agent decides in parallel and nothing executes.

DAYS 15–45 · SUPERVISED

Act with approval

Agent proposes and acts; a person approves each action. Boundaries are tuned from real cases.

DAYS 46–75 · BOUNDED

Act within limits

Agent acts alone inside agreed limits. Anything outside them escalates with full context.

DAYS 76–90 · FULL

Run and hand over

Full autonomy where it was earned. Your team takes the runbooks; the pod picks the next decision.

04 / What you keep

Outcomes you can audit, not slides

Agents in production

Running on your systems at the autonomy level they earned, not stuck in pilot.

Decision traces

Every action recorded with its inputs, policy and approver, ready for audit.

Runbooks

How to operate, monitor, retrain and extend each agent, written for your team.

A real handover

Your engineers pair with ours until they can run the agents without us.

Need agents built without an embedded team? See our AI agent development services.

05 / Where we deploy

Built for regulated, high-stakes work

Banking and financial services

Credit, claims, KYC and operations under strict audit. Banking

Government

Citizen services and case work on sovereign infrastructure.

Manufacturing

Planning, quality and maintenance from plant and ERP data.

Telecom

Network operations, service assurance and customer care.

06 / Careers · forward deployed engineer jobs

Become a forward deployed engineer at XenonStack

For engineers who want their code to change how a bank, a ministry or a plant actually works, and who would rather be in the room than read about it in a ticket.

See open roles
THE ROLE

You lead a pod embedded with an enterprise customer and own one outcome: AI agents running safely in production.

Locations and on-site travel expectations are listed per opening on the careers page.

WHAT YOU'LL DO
  • Sit with operators to find the decision worth automating
  • Connect SAP, ServiceNow, core banking and data platforms
  • Build, evaluate and ship agents on ElixirClaw and Context OS
  • Take agents from shadow mode to bounded autonomy
  • Feed what you learn back to our product teams
SKILLS WE LOOK FOR
  • Strong production engineering in Python, TypeScript or Go
  • Hands-on work with LLMs, tool calling, RAG and evaluation
  • Comfort with enterprise data, APIs and integration
  • Clear writing and confidence with senior stakeholders
  • Ownership: you finish what you start
FAQ

Forward deployed engineering, answered

What is a forward deployed engineer?

An engineer who embeds with a customer to build and deploy software against their real systems and owns the result in production.

How is forward deployed engineering different from consulting?

Consultants recommend; forward deployed engineers build and run. Success is measured by agents working in production, not by documents delivered.

How long does an engagement last?

A first decision typically follows a 90-day path from shadow mode to bounded or full autonomy. Many customers then extend the pod to the next decision.

Do your engineers work on site?

Yes, wherever it helps. Pods work on site, in your private cloud and remotely, and they can meet data residency and security clearance needs. Specific regions are confirmed per engagement.

What happens when the pod leaves?

Your team keeps the agents, the platform, the decision traces and the runbooks, after a paired handover period.

What skills does a forward deployed engineer need?

Strong software engineering, practical LLM and agent experience, enterprise integration skills and the ability to work directly with business stakeholders.

How do I apply for forward deployed engineer jobs at XenonStack?

See our open roles on the careers page and apply with a short note about something you shipped that changed how people worked.

Put a pod on your hardest decision this quarter.

Tell us the decision. We'll show you who we'd embed, which systems they'd connect and what the first 90 days would look like.