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Platforms / Agent SRE
Agent SRE for Enterprise Incident Automation
Agent SRE is XenonStack's enterprise AI automation platform for observability-driven incident management. It detects incidents from your telemetry, investigates root cause, and carries out or recommends the response, all within boundaries your team sets. Every action is governed and recorded, so reliability leaders gain speed without giving up control or auditability.
In brief
- Agent SRE detects incidents from your telemetry, investigates root cause and carries out or recommends the response.
- Agents work within boundaries your team sets, with human approval for sensitive changes.
- Every action is governed and recorded, so reliability leaders keep control and auditability.
What is Agent SRE?
Agent SRE is a multi-agent platform for site reliability engineering. Agents ingest telemetry, detect anomalies, correlate alerts to reduce duplicate tickets, and run root cause analysis. They can then remediate through actions such as restarting pods, scaling resources or rolling back a release, with human oversight.
Who is Agent SRE for?
- CIOs, CTOs and heads of platform and reliability who are accountable for service availability.
- SRE and IT operations teams running hybrid or multi-cloud Kubernetes environments.
- Risk and audit stakeholders who need to know what automation did in production, and who approved it.
How does Agent SRE work?
- Detect. Agents read signals from your observability tools and flag anomalies as they emerge.
- Investigate. Related alerts are grouped, root cause analysis is run, and similar past incidents and runbooks are searched for context.
- Respond. Agents propose or perform remediation. Sensitive changes wait for human approval.
- Report. Outcomes and reasoning are logged, ready for post-incident review.
For the broader approach, see SRE with AI agents.
What is governed and audited?
Agent SRE runs on the governed agent foundation of ElixirClaw, which enforces policy limits, human approvals and decision traces at runtime.
- Per-agent decision boundaries that define what each agent may do.
- Approval requirements for risky changes, with clear escalation paths and human override.
- An observation-only mode, so teams can build trust before enabling automated actions.
- Recorded actions and automated audit logging that support compliance reporting.
How does Agent SRE connect to existing tools?
Agent SRE sits on top of the monitoring and service management tools you already use. Documented integrations include Amazon CloudWatch, Azure Monitor, Datadog, Dynatrace and Splunk for observability, and ServiceNow, PagerDuty, Slack and Microsoft Teams for ticketing and collaboration, confirmed during scoping. Incident workflows can also link into Agentic ITSM.
Capability overview
| Capability | What it does | Governance control |
|---|---|---|
| Anomaly detection | Spots issues in telemetry | Observation-only mode |
| Alert correlation | Groups related alerts into one incident | Visible grouping logic |
| Root cause analysis | Identifies likely causes | Evidence retained for review |
| Automated remediation | Restarts, scales or rolls back | Decision boundaries and approvals |
| Incident similarity search | Finds past incidents and runbooks | Sources recorded |
| Reporting | Summarises incident outcomes | Audit logging |
How do you get started?
Start in observation mode on one service or one incident type. Agree which actions agents may take alone, which need approval, and which tools to connect. Review the results with your reliability and audit teams, then extend the scope in stages.
Frequently asked questions
Does Agent SRE replace our SRE team?
No. It handles repetitive detection and investigation work so engineers can focus on design and judgement, and people stay in control of sensitive changes.
Can we limit what Agent SRE does automatically?
Yes. Decision boundaries and approval rules define permitted actions, and risky changes require sign-off.
Do we need to change our observability stack?
No. Agent SRE connects to the tools you already run through APIs and event streams.
How is automation audited?
Agent actions are recorded, and audit logging supports post-incident review and compliance reporting.
Where can I compare platforms?
Read our guide to the best enterprise AIOps platforms.
Want to see governed incident automation on your own estate?
Book a Context Workshop with XenonStack and map your first incident workflow to the controls your teams require.
