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Industries / Supply chain

AI in supply chain that acts inside your limits.

We build and run AI agents that forecast demand, rebalance inventory, source from suppliers and clear order exceptions inside your ERP and planning systems. Every agent works within the spend limits and supplier policies you set, and every decision it makes is traced.

Trusted on five-year contracts by a leading Indian bank and a Dubai government entity.

decision.trace · replenishment bounded
Stockout risk · SKU in the west region DC
SignalProjected cover drops below safety stock in 6 days
ContextDemand forecast · open POs · supplier lead times · inbound shipments
PolicyApproved-supplier list · reorder policy · spend limit per order
ProposalExpedite reorder from the secondary supplier · reasons recorded
GateOrder value is above the agent's spend limit, so it goes to the category buyerAwaiting approval
TraceInputs, policy version, supplier choice and approver stored
How is AI used in supply chain?

From forecasting demand to acting on it.

Supply chain teams use AI to forecast demand, set inventory levels, choose suppliers, spot supplier risk, plan routes and resolve order exceptions. AI agents now go further. They read signals across ERP and planning systems, apply your policies, propose an action such as a reorder or a reroute, and carry it out within spend and supplier limits.

Most supply chains already have forecasts. The gap is between the forecast and the action, where planners and buyers spend their days on exceptions. Agents close that gap, but only if each one knows the limits it can't cross and leaves a record of what it did.

01 / AI agents for supply chain

Agents from planning to procurement to delivery

01

Demand forecasting

Blend sales history, promotions and external signals into forecasts, and explain what changed and why.

02

Inventory optimisation

Rebalance stock between locations and adjust safety stock and reorder points by service level.

03

Procurement and sourcing

Draft RFQs, compare bids, and place orders with approved suppliers, staying under each buyer's spend limit.

04

Supplier risk

Watch suppliers' delivery performance, financial and geopolitical signals, and propose a fallback before a disruption hits.

05

Logistics and routing

Choose carriers and routes, rebook delayed shipments, and handle the paperwork for the change.

06

Order exceptions

Resolve short shipments, price mismatches and failed deliveries, and update customers with the new date.

07

S&OP

Prepare scenarios for the planning meeting, reconcile demand and supply plans, and record the decisions taken.

08

Trade compliance

Check classifications, origin rules and restricted parties before goods move, and flag what needs a specialist.

02 / Why supply chain agents need boundaries

An agent that can place orders can also overspend.

Supply chain decisions move money and goods. A wrong reorder ties up working capital, and a wrong supplier can break a contract or a compliance rule. So every agent we build works through Context, Control and Action, with a decision trace behind each step.

Context

Agents decide from live inventory, orders, lead times and supplier data, with the source of every input recorded.

Control

Spend limits, approved-supplier lists, contract terms and compliance rules are checked before any action runs.

Action

Agents act through approved tools in your ERP and planning systems, with approvals for orders above a set value.

Decision trace

Inputs, policy version, the option chosen, the options rejected and the approver, for every decision.

TRUST GRADUATION

Autonomy is earned, one decision type at a time

An agent starts by proposing reorders next to your planners. As its record builds, it earns the right to act on low-value orders, then higher ones.

ShadowProposes only
SupervisedActs on approval
BoundedActs within spend limits
FullWhere policy allows
03 / Integrations

Works with the supply chain stack you already run

ERP

SAP S/4HANA, Oracle SCM Cloud and other ERPs, through APIs, events or read replicas.

PLANNING

Blue Yonder, Kinaxis and other planning tools, where agents act on the plan instead of replacing it.

PROCUREMENT AND DATA

Coupa and other procurement suites, supplier portals, TMS and WMS, and data platforms such as Snowflake and Databricks.

04 / Choosing an approach

Planning software plans. RPA repeats. Governed agents act.

Dimension Planning software RPA Governed AI agents
What it doesProduces forecasts and plansRepeats fixed keystrokesTurns signals into actions across systems
Handles exceptionsFlags them for plannersBreaksWorks through them within policy, or escalates
ExplainabilityModel outputsScript logsReasons, options and policy recorded for every decision
ControlsUser permissionsAccess rightsSpend limits, supplier policy and approvals before every action
Audit evidencePlan versionsBot run logsA full decision trace
RolloutGo liveGo liveShadow, supervised, bounded, then full
05 / Ways to work with us

Start with one decision, then scale across the chain

FAQ

AI in supply chain, answered

What are AI agents for supply chain?

They are AI systems that finish supply chain work end to end, such as a reorder or an exception, rather than only producing a forecast. They use your systems and data, follow your policies, and send decisions above set limits to a person.

How is this different from supply chain planning software?

Planning software tells you what should happen. Agents work on the gap between the plan and reality, handling the exceptions and actions your planners and buyers do by hand today.

How is AI used in procurement?

Agents draft RFQs, compare supplier bids against your criteria, check contract terms and place orders with approved suppliers, staying within each buyer's spend authority.

Can an agent place purchase orders on its own?

Only within limits you set, such as order value, supplier list and category. Anything above those limits goes to a buyer for approval, and every order is recorded in the decision trace.

Which systems do you integrate with?

SAP S/4HANA, Oracle SCM, Blue Yonder, Kinaxis, Coupa, TMS and WMS platforms, and data platforms such as Snowflake and Databricks. Production-proven connectors for your stack are confirmed during scoping.

How long does a supply chain pilot take?

A pilot covers one decision running in shadow mode on your data, so you can measure its accuracy before it acts. Timeline depends on data access and policy clarity, and is set during scoping.

Where should we start?

Start with a frequent decision that has a clear policy and a person reviewing it today, such as replenishment for one category or clearing order exceptions.

Pick your first supply chain decision in one call.

We'll choose a decision with real volume, map the systems and limits it needs, and show what shadow mode would prove.