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Cloud VoIP Solution and Software Development

Parveen Bhandari | 19 Aug 2017

Understanding Voice over Internet Protocol

Cloud VoIP Application has revolutionized the IT world involving Audio and Video interactions to connect people by tracking their locations like Skype, Whatsapp, Google Hangouts. VoIP and SIP Communication system helps businesses get a leg-up on the competition in IP telephony place.

Many companies after reviewing their costs to provide conventional phone services to their employees are coming to understand the advantages of shifting to a VoIP solution. Instead of using some kind of off-the-shelf, generic solution, it’s necessary to look at your own company’s specific requirements. In many cases, you will see that it’s sufficient to have a developer create a customized VoIP system that will address your data and information needs instead of using a one-size fit all approach. Let us highlight some major benefits of using VoIP system:

Features of Cloud VoIP Application

  • Instant Messaging
  • Online Meetings
  • Call Monitoring, Recording, and Transfer
  • Remote Support
  • Text-to-Speech
  • Voice Mails and Do Not Disturb

Challenge for Building Real-Time Analytics Platform

  • Video Calling and Chat application to Support users. Free Calling Application for any mobile platform like iOS, Android to any phone number and Support call all around the globe.
  • Analytics platform to monitor the load, performance, and other metrics of Asterisk Server (Cloud-Based Calling), Chat server.
  • Real-Time Tracking of users activity

Solution Offerings for Analytics Platform

Build a high performance and scalable solution using NoSQL and Big Data.
    • Basic Solution Architecture
Involves Hardware from OVH dedicated server, virtualization using VMware Bare Metal and services on VMware Virtual Machines.
    • Basic Environment Production Setup
All server/nodes running on each separate Vmware virtual machine.
    • Firewall Security
Pfsense firewall acts as a security parameter for all outbound and inbound connections.
    • Load Balancing with Haproxy
Haproxy as a load balancer for all servers to run backend servers smooth for all situations even under high load/traffic.
    • Setting Up Backend Server Using Nginx with Node.js API
Node.js employed as a server-side proxy to handle a large number of simultaneous connections in a non-blocking manner.
    • Database Server Couchbase and Mysql
Couchbase is an open-source, distributed multi-model NoSQL document-oriented database software package optimized for interactive applications.
    • Backend PHP Server Management Using Nginx with PHP
Multiple PHP servers to provide High Availability.
    • Monitoring Services with Zabbix
Zabbix is open source and used for Enterprise-Scale monitoring of all like Firewall, VM.
    • Understanding Mail Server
An internal mail cluster with more than two nodes for high availability for the mail server.

Enabling Monitoring Platforms

  • Asterisk Server Log
  • Chat Server
  • User Events for the Mobile Application on Android and IOS

Different Steps involved to build Real-Time Analytics

  • Deploying Agents
  • Data Ingestion Process
  • Data Processing - Apache Spark Streaming
  • Data Persistence - Cassandra
  • Rest API - Play Framework, Actor Model in Scala Language
  • Deploying Agents
  • Data Ingestion Process
  • Data Processing - Apache Spark Streaming
  • Data Persistence - Cassandra
  • Rest API - Play Framework, Actor Model in Scala Language

Building Real Time Analytics Video Calling Application

Steps to build Real-Time Analytics Video Calling Application

  • Real-Time Web Application to send and broadcast through requests
  • Non-Blocking Input/Output to manage concurrent requests simultaneously.
  • HTTP requests transfers to Thread Pool, requests get handled and stored in the database

Functionalities of Video Calling Application

  • Constant Communication Management
  • End to End Encryption
  • Text Messaging option
  • Files and Media Sharing
  • Group Calling
  • Locations Tracking
  • Push Notifications
  • Social Integration
  • Sync and Storage
  • Presence Indication through Active or Inactive
  • HD Video quality

Supremacy of Real Time Video Calling Applications

  • Remote Login and communication
  • Increased Flexibility
  • Effective Communication
  • Demo and Content Sharing
  • Easy Integration and Deployment
  • Cost Effective
  • Increased Encryption
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