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Augmented Intelligence vs Artificial Intelligence | Know the Difference

Dr. Jagreet Kaur Gill | 28 March 2023

Intelligent Automation vs Artificial Intelligence

Introduction to Augmented Intelligence and Artificial Intelligence

Artificial intelligence has received so much attention in recent years that people believe some concern surrounds it. Many people still don't understand why they need it or what role it can play, and they're undoubtedly wondering, "Will it take our jobs?" There is a massive possibility for fields to take advantage of the latest AI technology. Still, there's an opportunity to concentrate on Intelligence Augmentation, or IA, a phrase not everyone knows.

In a deeper dive into Augmented Intelligence vs. AI, it's now possible to learn the growing term 'Augmented Intelligence,' which will provide essential insights into the realities and fiction of AI.

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What is Artificial Intelligence?

Artificial Intelligence, or AI, refers to the intelligence displayed by machines instead of humans. Defined focuses on the work and reacts like a human to improve performance. It gets trained to understand the logic, problem-solving, planning, natural speech and face recognition, and knowledge, among other things.

What is Intelligence Augmentation?

Intelligence Augmentation technology works to help people improve their intelligence and decision-making abilities. Intelligence Augmentation, or IA, revolves around enhancing rather than replacing human intelligence. Other names include assistive intelligence, intelligence amplification, cognitive augmentation, and machine-augmented intelligence.

Artificial Intelligence and Intelligence Augmentation

Artificial intelligence (AI) is a self-learning technology that can mimic and replace human cognitive functions. Simply put, the machine takes the place of human intervention and contact. On the other hand, Intelligence Augmentation supplements human intelligence with AI to augment rather than replace it.

Allows real-world processes to become actionable and deliver focused and better results. In the lead role, human decision-making improves with IA's applying artificial intelligence to augment human intellect. IA can improve processes more than limited repetitive activities, such as chatbots, and more advanced robotic process automation when humans are in the loop and essentially in control.

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Artificial Intelligence vs Intelligence Augmentation

Artificial intelligence and intelligence enhancement are two buzzwords that we frequently use interchangeably. However, the difference between the two is explained. AI refers to a broader concept of machines that humans consider intelligent to execute things. When technology supports and supplements human cognitive functions, it is called intelligence augmentation. Humans are at the center of the system and decision-making in IA, whereas technology is at the center of AI. Furthermore, IA systems can transcend the restrictions imposed on AI systems by system boundaries.

Artificial intelligence (AI) that supports and promotes human capabilities is augmented intelligence. The effect of AI on increasing human creativity is exemplified via intelligence augmentation. On the other hand, Intelligence Augmentation can combine the results of AI algorithms and lead humans to improve their performance.

What are the Applications of Augmented Intelligence?

  • Augmented Intelligence-enabled customer analytics discover high-risk/high-potential customers: Customer analytics enabled by IA discover high-risk/high-potential customers: Seeing your customers leave isn't a great deal. However, you can keep them entertained by implementing IA in your systems. They can quickly identify which consumers are turning away and alert you to the situation at an alarming rate.
  • Forecasts Sales: Using AI-powered tools to collect historical data on a customer's previous purchases can assist the sales staff in making better decisions. It will also help find which product is the least and most desired. It can also predict which products will be advertised on a specific date, thus increasing your revenue.
  • A Greater Understanding of Data: You can now have a more substantial involvement and comprehension of the customer's data using IA-enabled solutions. You may now examine their previous purchasing patterns, determine what products and services they enjoy and recommend their favorites based on the information provided.
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Use Cases of Augmented Intelligence

The nature of technology is that it learns and adapts quickly. AI will improve over time. This is a huge benefit for users. AI also transforms how companies interact with their customers and helps support onboarding, customer support, and consulting services. Let's take a look at some popular industries that apply Intelligence Augmentation.

Healthcare Sector

Intelligence Augmentation is popular in healthcare. It also improves the quality of patient care and provides information on how providers can improve. IA also reduces the potential for medical errors typically associated with manual data entry and speeds up many time-consuming processes such as billing, payments and claims.

Finance Sector

Financial services are complex; even the slightest mistake can impact a company's calculation. Intelligent technologies like IA allow businesses to manage their finances. IA enables financial planners to apply personalized service based on customer data, goals, and risks. IA also ensures that no manual errors occur.

Manufacturing Sector

Manufacturing involves complex processes that require human intervention, but technology can ease the burden of manual processes. Implementing IA in manufacturing can help speed up the design process. Workers can provide input parameters and machines can design objects in different ways. IA increases efficiency by rapidly providing rich design options, allowing human workers to select the best options to deliver value to their customers.

Oil and Gas Sector

The oil and gas industry also includes several complex processes such as: B. Excavation. With an IA-enabled system, companies can streamline their drilling process and get the right coordinates and measurements. Workers can seek out favorable environmental conditions to make operational decisions, and IA can start working on processes, resulting in less damage, faster work, and better accuracy.

Intelligence Augmentation can be applied to many other industries that are intentionally mining big data. Here are some examples.

  • Predict machine maintenance
  • Predict customer behavior and preferences
  • Identify effective treatment options
  • Identify market patterns
  • Generate autopilot options

Intelligence Augmentation has limitless potential and the ultimate goal is to improve the knowledge, expertise and experience of all employees. It also aims to enable people to operate machines to understand, access and interpret data of all kinds and to manage risk when making decisions in automation.

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Conclusion

Finally, the examples of augmented intelligence presented above demonstrate what it means to increase human productivity. As a result, the strategy enables firms to establish a future-ready analysis by supporting data-driven decisions.